Privacy Policy – Markos Management
Privacy Policy – Markos Management
Effective date: [Insert date]
Markos Management (“we,” “us,” or “our”) operates this website and provides vacation rental and property management services in Crete, Greece. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or book a stay with us.
1. Information We Collect
We may collect the following personal information:
Full name
Email address
Phone number
Billing and payment details
Booking information (dates, property selected, guest details)
Messages or inquiries you send to us
Technical data such as IP address, browser type, and cookies
2. How We Use Your Information
We use your information to:
Process and manage your bookings
Communicate with you before, during, and after your stay
Provide customer support
Send booking confirmations and important updates
Improve our website and services
Comply with legal obligations
3. Legal Basis (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your data under the following legal bases:
Performance of a contract (to complete your booking)
Legal obligations
Legitimate business interests
Your consent (for marketing, if applicable)
4. How We Share Your Information
We do not sell your personal data.
We may share your information only with:
Payment processors (e.g., Stripe, PayPal)
Booking system providers
Property owners or local managers (if applicable)
Legal authorities if required by law
5. Data Storage & Security
We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.
However, no online system is 100% secure, so we cannot guarantee absolute security.
6. Cookies
Our website may use cookies to:
Improve user experience
Analyze website traffic
Remember preferences
You can disable cookies in your browser settings if you prefer.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Request data portability
To exercise your rights, contact us at: info@markos.management
8. Data Retention
We keep your personal data only as long as necessary to:
Fulfill booking and legal requirements
Resolve disputes
Maintain business records
9. Third-Party Links
Our website may contain links to third-party services. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact:
Markos Management
Email: info@markos.management
Location: Crete, Greece
